News & Reviews
X-IT has garnered significant attention across various media platforms, including news outlets, magazines, and scientific publications. Here's a glimpse of the recognition it has received.
Read some of what has been written about X-IT
FAQ
Will it fit my window
The X-IT ladder is designed to fit all window / wall dimensions. X-IT’s grapple hook secures to the inside edge of the window sill. The load is transferred through the sill into the structure below the window, so a weak sill should not impact your X-IT Ladder. If you do not have a window sill use X-IT’s permanent mount accessory bracket.
X-IT advises safe practice with your X-IT ladder by reading all instructions, deploying your X-IT ladder, then climbing up a few steps from the ground, and follow the repack instructions. Doing this confirms your application and trains you with your X-IT ladder so you can rest better knowing you’re prepared.
Is the X-IT Fire Escape Ladder reusable?
Yes, X-IT advises safe practice with your X-IT ladder by reading all instructions, deploying your X-IT ladder, then climbing up a few steps from the ground, and follow the repack instructions. Doing this confirms your application and trains you with your X-IT ladder so you can rest better knowing you’re prepared.
Will it work with my balcony railing?
Yes, X-IT’s grapple hook will secure to most edge conditions. First you must ensure the railing will support the intended load. X-IT advises safe practice with your X-IT ladder by reading all instructions, deploying your X-IT ladder, then climbing up a few steps from the ground, and follow the repack instructions. Doing this confirms your application and trains you with your X-IT ladder so you can rest better knowing you’re prepared.
Will it work with my overhang?
Yes, the X-IT ladder will hang over and drop to the ground. Without wall support, your X-IT ladder functions like a rope with steps. X-IT advises safe practice with your X-IT ladder by reading all instructions, deploying your X-IT ladder, then climbing up a few steps from the ground, and follow the repack instructions. Doing this confirms your application and trains you with your X-IT ladder so you can rest better knowing you’re prepared.
Is it returnable?
Yes, within 60 days for a full refund. After 60 days, a 10% restocking fee is charged.
Do you ship internationally?
Yes, please order from contact@x-itproducts.com
Specifications
Need more details? Click here.
What about my baby and pets?
It is not safe to carry anything or anyone while using emergency ladders – use X-IT’s Baby / Pet Escape Bag or Large Pet Escape Sling.
Is it guaranteed?
Yes: 60 day full refund guarantee. + Your X-IT Escape Ladder is covered by a 15 Year Limited Warranty for material and workmanship to the original purchaser. + Lifetime replacement; use your X-IT Ladder in a documented emergency and X-IT will replace it free of charge.